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Product Policies & Legal Notices

 

Product Availability and Pricing

If you're interested in a piece of jewelry that is currently on back order, email us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item can go out of stock before we're able to post notification to the site. If this happens, we will notify you personally so we can help you find another item.

Infrequently, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.

Ring Size

Before you place order for any ring from BlueStarJewelry, make sure to find your correct finger size. At this time, we do not alter our jewelry, resizing can be done at your local jeweler easily. 

Payment Methods

For your convenience, we offer the following payment methods:
  • PayPal: Through PayPal, we accept credit cards(American Express, Visa, MasterCard, or Discover card), plus bank transfers.
  • Bank wire: Arrange payment through your bank. A wire transfer is a simple process of contacting your bank to have funds moved from your bank account to ours and is available for orders of $500 or more.

Shipments Are Insured

We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all BlueStarJewelry.

Sales and Price Reductions

At BlueStarJewelry, we always offer the best value by providing the lowest possible price. All our prices are final.

30-Day Easy Returns

To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 30 days of the date of shipment for a refund or an exchange. Read the details of our 30-Day Returns Policy

Information on Our Web Site

At BlueStarJewelry, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and FTC regulations, BlueStarJewelry states that carat total weight in all purchases may vary 0.05 carats from stated weight.

On the BlueStarJewelry Web site, we display the dimensions of our products based on the information received from our manufacturers. For any convex or rounded jewelry item, the width and length stated in the product description is taken by the manufacturer, prior to the rounding of the metal in the manufacturing process, which may lead to a discrepancy in any measurements taken after this process.

Also, for each item containing multiple diamonds, we list the average grade and measurement for color, clarity, and carat weight. These averages are calculated by adding all grades or measurements that comprise the inventory with regard to that particular piece of merchandise, and determining the closest mean.

Legal Notices

Under no circumstances shall BlueStarJewelry be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact   websale@bluestarjewelry.com.

 
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