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Privacy
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At BlueStarJewelry, we respect our customers and understand that you are
concerned about privacy, so we've instituted policies intended to ensure that
your personal information is handled safely and responsibly. We also have
posted this privacy policy to let you know what kind of information we collect,
how it is handled, with whom it may be shared, what choices you have regarding
our use of your information and how you may access some of the data you provide
to us.
What Information Do We Collect?
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We collect various types of information depending upon how you use our site. We
gather this information through email requests, responses to surveys or other
solicitations.
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When you order from us, we collect your name, address, e-mail address, phone
number. We also gather information on the person who will receive any gift you
send (e.g., that person's name and address) and retain a record of your
purchases. However, Your payment by credit card will be processed by PayPal, we
don't have access and don't retain any of your credit card
information.
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When you request to be on our mailing list (for e-mail or regular mail), we
collect your name, address, e-mail address and phone number.
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When you submit a question to customer service, we need your e-mail address to
respond, and you also may provide us with various types of information to allow
us to answer your question.
A cookie is a small piece of information sent by a website that is saved on
your hard disk by your computer's browser. It holds information a site may need
to interact with you and personalize your experience. At BlueStarJewelry, we
use two kinds of cookies, session cookies and persistent cookies.
Session cookies exist only for as long as your browser remains open.
Once you exit your browser, they go away. We use session cookies to maintain
information we need to have in order for you to shop at BlueStarJewelry. For
example, the Session_ID cookie that we ask your browser to hold retains the ID
for your shopping bag. Without the Session_ID cookie, you cannot add
merchandise to your bag or make any purchases.
How Is The Information Used?
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We may use your information in a number of ways, including the following:
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To improve the content on our website. For example, we may use cookies to find
out which parts of our site or our products are visited most often.
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For marketing and promotional purposes. We send out e-mails and direct mail or
catalogs to our customers about products or events that we think may be of
interest to them. We also may send you special promotions, new arrivals or new
site features.
Is The Information Shared?
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The information gathered may be shared with third parties with which we have a
relationship. We may share your personal information with outside companies
that perform services for us. For example, we may retain an outside company to
manage a database containing certain customer information or to create and
distribute an e-mail offering. In those situations, the outside party is
performing work for us, and BlueStarJewelry takes appropriate steps designed to
ensure your information is used only to provide the services requested by us,
and not for other purposes.
Additionally, we may share account or other information when we believe it is
necessary to comply with the law or to protect our interests or property. This
may include sharing information with other companies, lawyers or government
agencies in connection with issues related to fraud or government subpoenas and
warrants.
Is My Information Secure?
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At BlueStarJewelry, we are committed to providing our customers with a secure
shopping environment. We maintain practices and procedures designed to ensure
the security, integrity and confidentiality of customer information, and use
various security measures to ensure that your credit card information is
protected, including the latest in security technology. When you place an order
through our shopping basket, your personal information is protected by Secure
Socket Layer (SSL) encryption technology, the industry standard security
protocol for encoding sensitive information. SSL creates a shared digital key,
which only lets the sender and the receiver of the transmission scramble or
unscramble information. To everyone else, the SSL transmission is
indecipherable.
Encryption is based on the mathematical scrambling and unscrambling of
messages. The type of encryption we use assigns two keys - one is a public key
and one is a private key. When you send us a message, you use our public key to
encrypt your message. Once we receive your encrypted message, we use the
private key to decode it. The same key cannot both encrypt and decrypt
information. So, information encrypted using the private key can only be
decrypted using the public key, and vice versa- ensuring the security of your
information.
This technology, together with our other security measures, protects your
personal information as it moves from your computer to our server. We also
restrict and limit access to customer information only to those employees who
require it to carry out their business functions, and educate our employees
about safeguarding customer information and preventing its unauthorized access,
disclosure, or use. We constantly monitor and adopt, as appropriate, new
technological improvements designed to protect and ensure the accuracy and
security of customer information.
When using this feature the information gathered will only be used for this
purpose, unless permission is otherwise granted.
Our customers are given the opportunity to opt-out of having their information
used for purposes not directly related to their transaction at the point where
we ask for the information. Customers who no longer wish to receive
communications may opt-out.
Your confidence in the BlueStarJewelry shopping experience is our highest
priority. If you have any concerns about privacy and security that have not
been answered in the above policy, please contact us and we'll do our best to
answer your questions and put your mind at ease.
As we continue to grow and take advantage of technologies to improve the
services we provide, this policy will change. We encourage you to refer to this
policy on an ongoing basis so that you understand our current privacy policy.
If you have questions about this privacy policy, please contact the
BlueStarJewelry customer service department at
websale@bluestarjewelry.com. You may also send us your comments about
the BlueStarJewelry Web Site or the shopping experience in general, as we
always appreciate feedback.
Updated November 10, 2007
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